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Cards
Card FAQs
9
My physical card is not working
Freezing my card
My virtual card is not working
My contactless is not working
I want to change my card PIN number
View all 9
Card Refunds
2
Seeking a refund for something I bought
My refund is not showing up in my statement
ATM Withdrawals
3
Why was my ATM cash withdrawal declined?
I don't recognise a cash withdrawal
Why has my cash withdrawal been reverted?
Card Payments
7
Why is my card payment still processing / pending?
Do you support Apple and Google Pay?
Why has my card payment been declined?
I don't recognise a card payment
I've been charged more than once for the same transaction
View all 7