If your contactless card is not working please follow these steps:

• Ensure the terminal you are paying at supports contactless payments
• Check that you have enabled contactless payments in the app
• You have not passed the daily contactless limit and instead, pay via the "Chip and pin"
• If your card is new, you will need to make an in-store payment with the card via the "chip and pin" before contactless is enabled.
• If your card has been damaged or worn out, you can order a replacement card from the Moneybase app.