At Moneybase, we prioritize the security of your transactions. To ensure your online purchases are safe, we use Mastercard's 3D Secure authentication, I...

If you notice a payment you do not recognise, either through a push notification or on your statement, it is recommended to freeze your card from the Cards ...

If a card payment appears as pending, it means the merchant has not yet completed the settlement process. This is a normal part of how card payments work. ...

Card payments may be declined for several reasons. You can check the specific reason directly in the Moneybase app, where it will appear on your dashboard. ...

If your online payment was declined, there are a few things you should check: Make sure your card is not frozen. You can unfreeze it from the Cards secti...

If you see multiple charges for the same transaction, start by contacting the merchant to request a cancellation or refund of the duplicate payment. If ...

You can use your Moneybase card for payments and ATM withdrawals in any currency supported by Mastercard. If you hold a balance in any of the currencies...