If your identity document was not accepted during verification, it likely did not meet one or more of the required criteria. To pass the verification pr...

We understand how important it is to get verified quickly. Here’s how the process works, and what to do if you’re stuck. Waiting for verification? If y...

You can upload your identity document using either the Moneybase app or the web version. Follow the steps below based on your preferred method. Using th...

To verify your identity with Moneybase, simply open the app and begin the registration process. You will be guided through each step. You will need one ...

As part of the onboarding process, we are required to verify your identity to comply with local and international regulations related to financial services....

If you have uploaded your identification document and are waiting for the outcome, please note that it can take up to 24 hours to receive a response. Yo...

If you submit an identity document that does not show your residential address, you will also be asked to upload a valid proof of residence. Accepted docum...