Receiving Money

Why has my card deposit to my moneybase account failed / pending?
The most common reasons for deposits via debit or credit cards to fail are insufficient funds, incorrect card details and expired cards.  If you are sur...
Sun, 24 Apr, 2022 at 1:22 PM
Why is my Sepa Direct Debit deposit still pending?
SEPA Direct Deposit can take up to 3 working days.  If the deposits remain pending for more than 3 days please contact us via our in-app chat or call us.
Sun, 24 Apr, 2022 at 1:24 PM
I am waiting for my transfer to arrive.
It can take up to 2 days for funds to be deposited in your Moneybase account following a bank transfer.  If you sent money to your EUR from a European b...
Sun, 24 Apr, 2022 at 2:00 PM