Onboarding 4

• Downloading the Moneybase app
• Who is eligible to open a Moneybase account
• What age do I need to be?
• Do you offer joint accounts?

Security 4

• How secure is Moneybase?
• Device Security
• My phone has been lost or stolen
• Phishing Alert! – Keep safe by following a few simple rules!

Verifying your Identity 7

• What is the age limit?
• How do I verify my identity?
• Why do I need to verify my identity?
• I’m unable to verify my identity
• My Document has been rejected

View all 7

General Questions 5

• Are there any deposit limits?
• What are the fees ?
• I forgot my passcode
• What currencies can I open?
• I want to close my moneybase account