Sending Money

Transfer funds from my Moneybase account
You are able to transfer funds to your bank accounts, third parties or companies, from the main menu of your Moneybase App . Simply click on 'Pay',...
Fri, 15 Nov, 2024 at 2:25 PM
Are SEPA transfers free of charge?
Yes, SEPA bank transfers, both incoming and outgoing, are free of charge for Moneybase users.
Fri, 15 Nov, 2024 at 2:26 PM
Which currencies are supported for cross border payments?
The following currencies are supported by Moneybase for cross border payments: AED        United Arab Emirates Dirham AUD        Australian Dollar CAD...
Fri, 15 Nov, 2024 at 2:27 PM
How can I obtain a proof of payment for a transfer I just made?
Once you have authorised a payment and it is processed, access your Recent Activity, select the transfer in question and click on Report. Here you will be a...
Fri, 15 Nov, 2024 at 2:28 PM
How do I add a beneficiary?
To add a beneficiary on Moneybase, click on Pay, then NEW and Add Beneficiary. Here you can select whether you want to add a beneficiary in your own nam...
Fri, 15 Nov, 2024 at 2:28 PM
How do I edit bank beneficiary details?
Updating of bank beneficiary details from the Moneybase App:  Log in and go to 'Pay' on the bottom menu Tap on the search bar, and select &...
Fri, 15 Nov, 2024 at 2:29 PM
Why is my bank transfer showing as Pending?
If your outgoing bank transfer is showing as pending or processing this means that it is still being processed from our end and might have required some man...
Fri, 15 Nov, 2024 at 2:30 PM
I want to cancel a transfer
If you wish to cancel a transfer, tap on the transaction in your activity feed in the Moneybase app and press on Stop Transfer.  If the transaction cann...
Fri, 15 Nov, 2024 at 2:30 PM
Why has my bank transfer failed?
A bank transfer could fail for a number of reasons. Some of the most common reasons include: Incorrect recipient details, including IBAN Rejection fro...
Fri, 15 Nov, 2024 at 2:31 PM
Recipient has not yet received the money?
There are two ways to send money from the Moneybase app: Person to Person Payment (P2P) - Moneybase User If you sent money to another Moneybase user th...
Fri, 15 Nov, 2024 at 2:31 PM