If your bank transfer was returned back to us by the recipient’s bank, we will ensure to reflect it back on your account as soon as possible. The speed with...

From time to time, it is possible that our support team may reach out to you to request more information or to seek clarification about your transfers. We m...

As a regulated financial institution, there may be certain countries, banks, and entities to whom we are unable to provide payment services.  We apologi...