Moneybase Auto Top-Up card deposit function helps you keep your account balance sufficiently funded by depositing cash seamlessly on your Moneybase account ...

To fund your Moneybase account you can initiate a bank transfer from your bank to your Moneybase IBAN. You can find your IBAN by clicking on the Details ico...

The most common reasons for deposits via debit or credit cards to fail are insufficient funds, incorrect card details and expired cards.  If you are sur...

In the event that your auto card top-up failed, you will be notified through the Moneybase application. There are number of reasons leading to an unsuccessf...

No, there is no limit on the value of money you may receive on your Moneybase account. From time to time, as a regulated financial institution, we may a...

SEPA transfers to your Moneybase EUR IBAN are received on the same day if transfers are done early morning. Non SEPA transfers typically take a while lo...

Unfortunately we are currently not able to support incoming bank transfers from the following countries: Afghanistan Albania Bangladesh Belarus Bosn...

We do not accept cash deposits. You can however deposit cash into your traditional bank and initiate a bank transfer or top-up via your debit or credit ...

At Moneybase we process incoming bank transfers multiple times a day. If your transfer has been received you will immediately receive an email notification ...

Moneybase does not charge for bank transfers, both incoming and outgoing. Therefore, if you received less money than you were expecting this is probably due...