I placed an order to buy a fund yesterday and it is not yet showing in my portfolio?

Modified on Thu, 21 May at 7:41 AM

This is normal for funds. Unlike shares and ETFs, most funds trade only once per day at a single price called the NAV, or Net Asset Value. Your order remains queued until the fund’s daily dealing time.


Although timings may vary depending on the fund, the daily cut-off is normally between 9:30 am and 10:30 am on weekdays when the market is open.


What usually happens


Cut-off: Each fund has a daily cut-off set by the fund provider. Orders placed before the cut-off are usually dealt that day. Orders placed after the cut-off are dealt on the next dealing day.


Pricing: The fund calculates the NAV after markets close.


Posting: Your units will appear in your portfolio once the trade is confirmed by the fund and posted to your account. This may happen later the same day or on the next business day, and can take longer around weekends or holidays.


Where to check


Open Invest → Orders to view the status of your order, such as Pending, Queued, Executed, or Settled.


You can also tap the order to view the deal date and any notes from the fund.


Common reasons for delay


Your order may be delayed if it missed the fund’s cut-off, if there is a weekend or holiday, or if the fund requires extra checks or has a pricing delay.


Good to know


Funds and ETFs are different. ETFs trade throughout the day like shares, while funds normally deal once per day at NAV.

We post your units as soon as we receive the official confirmation from the fund.


Need help?


If your order is still not visible after the next dealing day, open the in-app chat and share the fund name and the time you placed the order. We’ll check the cut-off and confirm the expected posting time.

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