I placed an order to buy a fund yesterday and it is not yet showing in my portfolio?

Modified on Thu, 12 Feb at 1:11 PM

This is normal for funds. Unlike shares and ETFs, most funds trade only once per day at a single price called the NAV (Net Asset Value). Your order sits in a queue until the fund’s daily dealing time.


What usually happens

  • Cut-off: Each fund has a daily cut-off set by the provider. Orders placed before the cut-off are dealt that day. Orders placed after the cut-off are dealt the next dealing day.

  • Pricing: The fund calculates the NAV after markets close.

  • Posting: Your units appear in your portfolio after the trade is confirmed by the fund and posted to your account. This can be later the same day or the next business day, and may take longer around weekends or holidays.

Where to check

  • Open Invest → Orders to see the status: Pending, Queued, Executed, or Settled.

  • Tap the order to view the deal date and any notes from the fund.

Common reasons for delay

  • Order missed the fund’s cut-off and will be dealt on the next dealing day.

  • Weekends or holidays extended the timeline.

  • The fund requires extra checks or had a pricing delay.

Good to know

  • Funds and ETFs are different. ETFs trade all day like shares, while funds deal once per day at NAV.

  • We post your units as soon as we receive the official confirmation from the fund.


Need help now?
If your order still is not visible after the next dealing day, open the in app chat and share the fund name and the time you placed the order. We will check the cut-off and confirm the expected posting time.

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