What are Priority Customer Care and the Personal Account Manager?

Modified on Tue, 8 Sep at 5:46 AM

Select, Premier and Elite members receive prioritised handling of account-related questions and requests through Moneybase’s standard customer care channels.


You can continue to contact us through the usual support channels. Your request will be prioritised based on your active Moneybase Club membership.



Personal Account Manager


Elite members are assigned a named Personal Account Manager for as long as they remain in the Elite tier.


Your Personal Account Manager may change for operational reasons. If this happens, Moneybase will notify you directly.


A Personal Account Manager is not included as a Select or Premier benefit.


For the current benefits available under each tier, visit the Moneybase Club page.


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