FAQ

Trading
As an online client, you are provided with access to a support desk and the trading desk via phone on +356 2568 8888, live chat and via email on Support@cctr...
Wed, 13 Feb, 2019 at 1:58 PM
Transfer of investments to CCTrader
The process of transferring investments is fairly straightforward. If you would like to transfer investments to your account with CCTrader, please contact u...
Mon, 4 Jun, 2018 at 11:50 AM
How can I unlock my account if I enter the password or username incorrectly?
You can send a ticket on our support portal, contact us via live chat or call on +356 25 688 688 If you would like to reset your password, kindly access...
Thu, 14 Feb, 2019 at 11:59 AM
Savings account
You can open a savings account by logging into CCtrader and accessing the desktop version found in this link. https://trade.cc.com.mt/CC/Webtrader.html# ...
Mon, 4 Jun, 2018 at 11:56 AM
W8BEN
W-8BEN – This document should be completed by all Non-US persons wishing to invest in investments that are US domiciled. W-8BEN-E (corporate) – This docu...
Wed, 13 Feb, 2019 at 2:13 PM
Order Status
If you have placed an order in CCTrader and would like to understand the status next to your order, please find our guide below: Pending -  Order raise...
Mon, 1 Jul, 2019 at 11:22 AM
Order Types
When you place an order according to market, your order will be executed according to the current market price. When setting a limit for buying orders, your...
Mon, 1 Jul, 2019 at 11:26 AM
Type of Accounts
You can open two different types of accounts with us, CCTrader account or Advisory account.  A CCTrader account is one that you will manage yourself online...
Mon, 1 Jul, 2019 at 11:24 AM
Certificated Holdings
In order to sell your certificated holdings, you have two options.  You can either just send us a copy of your MSE Statement. We will then add your holdings ...
Mon, 1 Jul, 2019 at 11:25 AM