The most common reasons for your withdrawal being declined are  - insufficient funds,  - entering a wrong pin number or  - accidentally freezing your car...

If the ATM provider or bank has not accepted the payment, the funds will be reverted back to your account. The ATM provider can also cancel the transaction.

If you are sure that you did not make an ATM withdrawal which you are seeing in your transaction feed, please freeze your card immediately via the app and c...

Our debit card, which is linked to your Moneybase account can be used to withdraw funds directly from all ATMs displaying the Mastercard sign worldwide and ...